Auto Repair Shop CRM
Manage customers, vehicles, service history, and job pipeline in one spreadsheet. Built for independent mechanics and small garages who want organised customer records without expensive shop management software.
What's Included
- Customer + vehicle database (make, model, year, VIN, mileage)
- Full service history log per vehicle
- Job pipeline from estimate to invoice
- Parts and materials tracker per job
- Warranty and follow-up reminder system
- Seasonal service alert (oil change, tyre rotation due)
- Revenue dashboard by job type
- Lifetime updates
The Auto Repair Shop CRM tracks the one thing that makes customers return: knowing their car. With a complete vehicle service history, upcoming maintenance alerts, and a job pipeline from enquiry to invoice, you’ll never lose track of a customer or miss a service opportunity again.
Know every car that’s walked through your bay. Know what was done, when, and what’s due next. That’s how independent garages keep customers from going to the dealership.
Why a Spreadsheet CRM?
Auto shop management platforms like AutoFluent, Mitchell1, or Shopmonkey cost $150–$300/month. For independent mechanics and small garages, this template captures everything that matters — customer records, vehicle history, job tracking — for a one-time payment with no ongoing fees.
Included Sheets
| Sheet | Purpose |
|---|---|
| Dashboard | Active jobs, revenue this month, vehicles due for service, and top customers |
| Customers | Contact database with vehicles owned and total spend |
| Vehicles | Vehicle records with make, model, year, VIN, and current mileage |
| Service History | Every job logged by vehicle: date, work done, parts used, cost, and mileage |
| Job Pipeline | Active jobs tracked by stage: Estimate → Approved → In Progress → Complete → Invoiced |
| Parts Tracker | Common parts log with supplier and price |
| Reminders | Vehicles flagged for upcoming service (oil change, MOT, tyre rotation) |
Who It’s For
- Independent mechanics and sole-trader garages
- Small auto repair shops with 2–5 bays
- Tyre and exhaust specialists managing a regular customer base
Compatibility
Fully functional in Google Sheets (recommended) and Microsoft Excel 2016+.
Frequently asked questions
Yes. All templates work with the free version of Google Sheets. No paid subscription or Google Workspace plan required.
Absolutely. You pay once and own the template forever. No monthly fees, no recurring charges — ever.
Yes, everything is fully editable. Add your logo, change colors, rename columns, or add new fields to match your exact workflow.
You receive a Google Sheets link and an Excel (.xlsx) file. Both are instantly accessible right after purchase.
No. The templates are built for non-technical users. If you can fill in a spreadsheet, you can run your CRM with this.
We offer email support at hello@viasheet.com and WhatsApp for quick questions. Most issues are resolved within a few hours.